Frequently asked questions

Clear answers to better understand BL Prog.

This page brings together the main questions that visitors, prospects and partners may have about BL Prog, its services and the way it supports digitalization.

The search filters questions according to the overall meaning of your request.

18 results found

How does BL Prog present itself?

BL Prog positions itself as a digitalization partner. We support businesses, retailers, organizations and idea holders in turning their needs into practical digital solutions.

Since when has BL Prog existed?

BL Prog has existed since 2023. Initially focused on IT services, the company is now broadening its offer with SaaS solutions and practical products to support digital transformation more comprehensively.

What is BL Prog's mission?

Our mission is to design digital and business solutions that simplify work, strengthen trust and help organizations serve their customers more effectively.

What services and solutions does BL Prog provide?

BL Prog provides websites, web applications, mobile applications, custom software, SaaS solutions such as Pharmapp, and is also preparing practical business products such as thermal paper rolls and point-of-sale related equipment.

Who are your services for?

Our solutions are designed for entrepreneurs, SMEs, retailers, organizations and, more broadly, for any structure looking to digitize its daily operations, processes or information system.

Do you operate only in Kinshasa?

We are based in Kinshasa, Democratic Republic of the Congo, with an international vision. BL Prog is open to local projects as well as collaborations in both French-speaking and English-speaking environments.

How can I order a service or access a SaaS solution?

It depends on the offer. For a SaaS solution such as Pharmapp, you can follow the instructions available on the dedicated platform. For a custom need, you can contact us through the form or our contact channels so we can guide you further.

How does a project with BL Prog work?

We begin by understanding the need, then we propose a clear solution. After that come design and development, testing, delivery and, depending on the agreed framework, post-launch support.

What is Pharmapp?

Pharmapp is a SaaS solution designed for pharmacies to help manage sales, inventory, cash operations, users and reporting in a clear, fast and professional interface.

Do you offer free trials?

Yes. Some SaaS offers may include a free trial depending on the current offer.

How long does a project take?

There is no single fixed timeline. The duration depends on the nature, complexity and scale of the project: a simple showcase website, a business application or a more structuring software solution do not require the same amount of time.

Which payment methods do you accept?

Payments may be made by bank card, Mobile Money in eligible African countries, or by any other method communicated at the time of the order.

Do you provide support after delivery?

Yes. Assistance, training or maintenance can be provided depending on the contract, the expected support level and the agreement defined with the client.

Can I contact you with only an idea?

Yes. You do not need to come with a fully finalized project. If you have an idea that needs structure, we can discuss it with you and help clarify the next steps.

Do you work with different company sizes and budgets?

Yes. BL Prog aims to adapt to the client's reality, objectives and budget, whether it is an SME, an organization or a larger structure.

Can I request a fully custom solution?

Yes. Tailor-made solutions are part of BL Prog's approach whenever the business need justifies it.

How do you protect data and confidentiality?

We apply reasonable measures to limit unauthorized access, loss or misuse of data. Personal data is not sold, and its processing is handled in line with our privacy policy.

How can I contact you, and how quickly do you respond?

You can reach us by email, phone, WhatsApp or through our social media channels. We reply as soon as possible and generally aim to respond quickly to each serious inquiry.